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Terms and Conditions

Access and use of Farmácia da Misericórdia, as well as the products and services available are subject to the conditions presented below.

A Farmácia da Misericórdia is associated with Santa Casa da Misericórdia da Póvoa de Lanhoso with headquarters at Rua da Misericórdia, nº 141 4830 – 503 Póvoa de Lanhoso and NIF: 501409084.

By using the website, the customer is agreeing to the terms and conditions of use, which may be updated from time to time. We advise you to visit this page regularly to stay up to date with any changes that may have been made.

We reserve the right to withdraw or change products and/or services without prior notice. We are not responsible if, for any reason, the website is unavailable for a certain period of time for reasons beyond our control.

A Farmácia da Misericórdia is not responsible for the use of the information contained on this website by third parties.

Some links contained in Farmácia da Misericórdia redirect the customer to external websites, our partners. By clicking on these links, you will be leaving the Farmácia da Misericórdia. As we have no control over these partners, we are not responsible for their material and/or their operation.

To place an order, the customer must be over 18 years old and undertake to provide true data that allows the successful processing of their purchase.

Privacy Policy

Na Farmácia da Misericórdia, we have an important responsibility and commitment when it comes to the security of our website and the protection of the data of our customers and visitors.

Any changes to this policy will always be made available in this same location. Our privacy policy is presented below.

What information do we collect?

Na Farmácia da Misericórdia, we collect the customer's name, telephone number, home address, email and age, for use in marketing campaigns, awards and newsletters. Furthermore, when you make a purchase on our website, we will also collect information about the delivery address and data necessary for payment.
We may also collect other information about your customer experience on our website so that we can improve and optimize our service and available products.

For what purpose are the collected data used?

Customer data allows our employees to process your purchases, notify you about important changes to the site's functionality, carry out research and obtain information for statistical purposes.
We may also periodically send you information about products and services, campaigns, promotions and special offers by email. If the customer does not wish to be contacted for these purposes, they can unsubscribe from the newsletter through their personal account.
A Farmácia da Misericórdia is committed to protecting customer data and it will never be made available to third parties.
When processing a customer's purchase, it is possible that their data, such as address and NIF, may be disclosed for the purposes of fraud prevention and detection.

What are Cookies and what are they used for?

A cookie is a small file sent to the customer's computer that is stored on its disk.
When creating an account on our website, the customer's computer will save a cookie that will allow them to be automatically identified whenever they visit our website again.
Cookies are also used so that our system can follow the customer's steps in a purchase session. If the customer does not accept the use of cookies, he will not be able to use this site.

Updating customer data

If the customer wishes to verify the data they have provided to Farmácia da Misericórdia, you can do it in your client area.
The customer must keep the access data to his account safe, since any action or request made through his account will be his responsibility.
We recommend that you do not save your password in your browser, as someone else with access to your computer could see and use your personal information inappropriately.

Security

A Farmácia da Misericórdia uses one of the safest online shopping systems that exist and is constantly improving its software in order to offer the greatest possible security to its customers.
We use a server certificate, also known as a digital certificate, which ensures our identity, as well as SSL (Secure Sockets Layer) encryption of the transmitted data.
It is worth noting that we are not responsible for any security errors made by third parties beyond our control.

Contents

All intellectual property rights in software and content available through this website are the property of Farmácia da Misericórdia and are licensed and protected by laws and treaties around the world.
The customer may save, print or display the contents of this website for personal use only.
It is not permitted to publish, manipulate, distribute or reproduce, in any format, any content on this site, or link it to any business or company.

Applicable law and forum

These Terms and Conditions will be governed by and interpreted in accordance with Portuguese law.
Without prejudice to the applicable mandatory legal provisions, the Judicial Court of the District of Braga – Court of Generic Competence of Póvoa de Lanhoso – has exclusive jurisdiction.